The customer comes FIRST
Through our prices we try to reflect this motto, by giving our customers the same shoe they could get in any mall but at a better price
At Urban Reloaded we thrive on being more than a brand, but a family name
All items are personally packaged before being delivered to the buyer. It will typically take 3-7 business days (M-F) for orders to be delivered to buyers located in the US, 1-3 business days to package and 2-4 business days for shipping.
We work personally with a verified Nike reseller to stock our products so there is never any issue of authenticity.
We do not accept returns however we do offer exchanges within 14 days of your purchase.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
You may cancel your order within 3 hours of placing it or before it is confirmed. If 3 hours have passed from when you placed the order and/or the oder has been confirmed, then the order cannot be canceled. If the order hasn’t been confirmed, simply tap the Cancel button on the Orders screen.